Microsoft Dynamics 365
Microsoft Dynamics 365

7 Reasons Microsoft Dynamics 365 is Great for E-Commerce

Various ERP systems offer different advantages, and many factors will affect your decision, such as your industry, your company’s size, and the way your business is run. Microsoft’s latest offering, Dynamics 365, for instance, consists of two separate ERPs (MicrosoftDynamics 365 Business Central and Dynamics 365 Finance and Operations) tailored to totally distinct business needs.

As a result, Dynamics 365 (both versions) are particularly well-suited to any company considering opening an online store.

What is Microsoft Dynamics 365?

It’s a modular, interconnected, Software-as-a-Service (SaaS) solution that enables customers, employees, and your company’s core processes. Integrate your business logic, data, and data in CRM and ERP. Dynamics 365 gives businesses automated, integrated, and intelligent means of connecting, prioritizing, and converting leads into paying customers instead of having separate, siloed sales and marketing functions. Microsoft Azure helps build a platform that’s trusted and that offers a wide range of services. You can manage users and services in a unified way with Microsoft 365’s productivity apps.

Why Microsoft Dynamics 365 is ideal for e-commerce

We recommend Microsoft Dynamics 365 as a great ERP for e-commerce projects for 7 reasons


The capability of e-commerce to grow rapidly and exponentially is one of its defining characteristics. In contrast to brick-and-mortar stores, which are ultimately limited by the numbers of customers who can physically travel there, an online store can receive traffic from all over the world, all the time.

If Amazon’s underlying architecture weren’t designed to handle such a volume of traffic, its sheer number of orders would never be processed.

However, you do want to ensure that your business runs on a reliable ERP that will grow as your company does so that it can run smoothly as your business does. What kind of flexibility can your ERP provide as you continue to add users, products, and data?

The cloud-based architecture of Microsoft Dynamics 365 provides scalability in place of traditional on-premise IT systems that require constant upgrades and expansions as your business grows. Dynamics 365 is offered through Microsoft’s Azure cloud as Software as a Service (SaaS).

You can access your ERP from any internet connection instead of installing it directly on your computer. By scalability by adapting to a new influx of data, Microsoft Dynamics 365 does not get constrained by the specifications of your office equipment.

By doing so, you are free to focus on developing your business instead of worrying about replacing outdated infrastructure. Cloud-based services are also more secure than conventional Providing your company with systems that are always available and ensuring data privacy and security at all times.

Highly adaptable

Apps that are highly adaptable The apps within Microsoft Dynamics 365 are perfect for a wide range of businesses and departments. Together, these two apps perform even better than they would individually. Depending on how your users want to work, you can start with one app and add others over time.

Accessible anywhere, on any device, these browser-based apps also come in a variety of mobile applications. The administrator tools included out of the box give you total control over configuration of services and applications so you can meet your business and security requirements. You can also build customized and automated experiences for your data and processes using the Microsoft Power Platform.


Dynamic 365 runs natively on Azure, so it takes advantage of Microsoft’s global data centers and cloud fabric. They offer 99.9% availability. You can, therefore, reduce latency by hosting your Dynamics 365 services and data in preferred data centers around the world in close proximity to your users if your users are scattered across the globe. Microsoft is not in the business of mining your data for marketing and advertising purposes.

Additionally, the granular administration controls allow you to restrict access to specific fields or groups of fields in order to hide sensitive information. You can also protect data by encrypting it using your encryption keys. For example, you can prevent unauthorized access by viewing and exporting your encryption keys.

The first step to implementing single sign-on in Dynamics 365 is enabling users to add their identities to Dynamics 365 services and connect them with your existing directory services.

Connect with existing services

The CDM is being extended by Microsoft’s worldwide partners with industry-specific common themes and topical subtopics. In addition to CDS, BI data flows allow you to export data from CDS to Azure data lakes or other locations for analysis. Using Power BI data flows, you can transform your data into CDM format, which can then be accessed by CDS or other services.

Connections for popular platforms and apps are pre-built to provide both read-only and read-write capabilities for connecting to your existing systems. In addition to your office collaboration tools, you can access data from internal databases, outside sources, such as

Adobe and SAP, or online professional and social networks, such as LinkedIn and Twitter. Microsoft Azure also lets you establish connectors for internal apps. If you want more control, however, you can choose the language and development tools of your choice to do more custom development.


It is important, in E-commerce, to have an ERP integration connection with your store’s data back-office system. This makes it possible to exchange data in real-time as well as assure data consistency.

Microsoft Dynamics 365 lets you integrate all business processes into a single accounting system to see orders, invoices, prospects, and clients all in one location.

In addition to supporting everything from sales and marketing efforts to product development and customer support, the transparency of data also facilitates analytics and reporting. It enables quick, informed decisions to be made, and enables you to shift your business strategy as necessary.


In the Dynamics 365 introduction, we explained Microsoft Dynamics 365 can be divided into two parts: Dynamics 365 Business Central and Microsoft Dynamics 365 for Finance and Operations. While both ERP solutions use Azure, their needs are quite different.

With Business Central, Dynamics NAV’s successor, small and medium-sized businesses can improve operational efficiency and connectivity. Dynamics AX’s successor, Finance and Operations, makes it easier for medium-to-large businesses to expand and accelerate their operations.

There are many similarities between both ERP systems, but they are priced and packaged differently for different sizes and levels of complexity. Because of this, any business can benefit from their next-generation capabilities. With Microsoft Dynamics 365, you can download apps as needed, so you are only charged for the services and applications you use.


Every business is different. Not just on the levels of size, complexity and order volume, but in terms of specific requirements. Two companies of comparable size in the same industry might have radically different business models, supply chains, and clientele.

So even if those businesses are also using the exact same ERP, they might need to use it in very different ways.

Because Microsoft Dynamics 365 is a cloud-based solution, it provides businesses with exactly the flexibility they require. As companies’ business needs change, it is simply a matter of swapping out those modules or integrating additional apps.

Dynamics 365 depends on Microsoft AppSource for its function. Microsoft AppSource allows business owners to search, find, and run the specific functionality they are looking for (not just Microsoft Dynamics 365 but Azure, Office 365, and more).

Even e-commerce solutions integrated directly into Dynamics 365 are available on AppSource. K-eCommerce for instance offers solutions on AppSource for both Microsoft Dynamics 365 for Finance and Operations and Dynamics 365 for Business Central.

You always know you are using high-quality software because you know that Microsoft approves third-party software before it can be listed on AppSource.

This, along with the integration of ERP and CRM components, the flexibility of pricing, and the security and scalability of the cloud, makes Microsoft Dynamics 365 an excellent, flexible, and highly adaptable choice for businesses considering an online channel.

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